We have informed our restaurant department concerning your comments. AccorInvest Germany GmbH The 4-star-superior Mercure Hotel Köln West has modern rooms with Wi-Fi, satellite TV and desks. Marc Flasche But the room had a cooler as I used to keep my water cool. Mercure Hotel Koeln Airport. Confirmed reviews ALL, stay in your hotel last more than 20 years always come back, Dear Mr. C., Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. 3, 4, 17 germany, Tel: With kind regards At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. The street is very noisy and during a very hot summer week it did mean to a certain extent choosing the lesser of two evils, heat or noise. Sincerely, Rooms are quiet, although the hotel is located in a busy area with a lot of traffic. We had a good stay for night to visit the Christmas markets in Koln. WiFi is free, and this hotel also features an indoor pool and a restaurant. It is always a pleasure to receive positive feedback. I will share your comments with our team. Mr R. G. Sie haben sich die Zeit genommen, um uns über Ihren Aufenthalt in unserem Hotel zu berichten und dafür danken wir Ihnen, denn Ihre Ausführungen sind für uns sehr wichtig in unserem Bestreben, Ihren Erwartungen und Wünschen zu entsprechen. LATE CHECK-OUT UP TO 6PM (Paying) Want to keep your room until 6pm on the day of departure? I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Where is Mercure Hotel Köln West located? This hotel participates to Planet 21 and is acting in favour of Positive Hospitality. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. I will share your comments with our team, expecially with the gentleman from the breakfast area. Mercure Hotel Severinshof Köln City Herzliche Grüße Marc Flasche The Mercure Hotel Köln City Friesenstraße is in one of the most popular nightlife districts in the city. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercure Hotel Severinshof Köln City Sincerely, Tom P. TRÖBS Direktor / General Manager Mercure Hotel Köln City Friesenstrasse ________________________________________ Friesenstrasse 44-48 50670 Köln Deutschland ________________________________________ T +49 (221) 1614-0 F +4… E-mail : h5… mercure.com accorhotels.com, Dear Rob T., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. 132, 106 Popular attractions Cologne Cathedral and Cologne Trade Fair Grounds are located nearby. AccorInvest Germany GmbH Service was top and everybody was kind. Shame the spa area was closed but due to the situation rather than the hotel. 4 Sterne Hotel in Köln Zentrum mit kostenfreiem WLAN** (1 Gbit/s!) The 3-star Mercure Hotel Koeln Airport is situated 4.5 km from Visitor's Terrace Cologne-Bonn Airport. We very much appreciate your comments regarding your stay at the Mercure Hotel Severinshof Koeln City. Direktor, Dear Mrs.H., Belgisches Viertel is the closest landmark to Mercure Hotel Köln West. . With kind regards As I was round the back I had my window open. AccorInvest Germany GmbH Herzliche Grüße Due to the current situation, we have decided to temporarily suspend the operations of our hotel. A modern, convivial setting make our bar one of the most popular places to visit. AccorInvest Germany GmbH Located adjacent to the Marsdorf Business Park, the 4-star hotel Mercure Köln-West can be found at 1 Horbeller Straße in Cologne, the fifth largest city of Germany. It is always a pleasure to receive positive feedback. Mercure Hotel Köln West is located at Horbeller Str.1 in Lindenthal, 4.5 miles from the center of Cologne. We have different pillows at the hotel, the softer one are on the bed, harder one in the cupboards and if you ned special one we can serve this from the reception. In our 4-star Mercure Köln Friesenstraße, you can choose from 103 comfortable rooms, some with air conditioning, including 6 suites and 1 room suitable for those with reduced mobility. Business - 12/02/2020 Confirmed reviews ALL. Mercure Hotel Severinshof Köln City AccorInvest Germany GmbH I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have 6 rooms that can accommodate up to 200 people available for your event. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The stylish lighting and wooden decor give our elferRat restaurant that special something. AccorInvest Germany GmbH Every room at the Mercure Hotel Köln City Friesenstraße has a modern bathroom, satellite TV and Wi-Fi. Your comments are a great help to improve our service and quality and meet our customers’ expectations. It is always a pleasure to receive positive feedback. Families - 26/02/2020 The 4-star Mercure Hotel Severinshof Köln City is right at the heart of the lively metropolis, in the popular Severinsviertel area. Clean hotel throughout and up to date. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Dear Mr. L., we hope that we have the opportunity of welcoming you again soon at our hotel. Due to the current legal regulations, the hotels may only be booked for non-tourist guests until further notice. General Manager, Dear Mrs. B., Your comments are a great help to improve our service and quality and meet our customers’ expectations. Located in the city centre of Cologne, close to pubs, restaurants, brewhouses, nightclubs... Easy and close access to public transport; covered paid-parking available. Of course, standards in IBIS 2**hotels are a bit different to Mercure 4**** standards. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Confirmed reviews ALL, Extremely friendly, helpful and accommodating staff. Your comments are a great help to improve our service and quality and meet our customers’ expectations. Business - 22/02/2020 I would have expected more supervision that everyone use the station because I noticed several times that people just walk by. Dear Mrs. D., we hope that we will have the opportunity of welcoming you again soon at our hotel. The 4-star Mercure Hotel Severinshof Köln City is right at the heart of the lively metropolis, in the popular Severinsviertel area. Business - 10/09/2020 General Manager, Sehr geehrter Herr K., Sincerely, Tom P. TRÖBS Direktor / General Manager Mercure Hotel Köln City Friesenstrasse ________________________________________ Friesenstrasse 44-48 50670 Köln Deutschland ________________________________________ T +49 (221) 1614-0 F +4… E-mail : h5… mercure.com accorhotels.com, Dear Neil M., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. Breakfast is well equiped and varied. I will share your comments with our team, especially with the young lady at the front office. This hotel participates to Planet 21 and is acting in favour of Positive Hospitality. Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Business - 21/09/2020 Mercure Hotel Severinshof Köln City It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Facilities a bit old and worn out but otherwise clean and comfortable. Neil.m Couples - 21/08/2020 Confirmed reviews ALL, Fab service by receptionist - moved us to a room with airco when we asked for a fan - really friendly welcome all the time and always asking if there was anything she could do for us, David C. Couples - 18/08/2020 Confirmed reviews ALL. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Highly recommend overall. If there is anything you miss during your next stay, please be so kind and inform our front office staff, they take care about it. Cologne Cathedral is less than a mile away. 1 out of 4 breakfasts I got what I asked for. Business - 10/02/2020 It would be advisable to also put one at the bottom of the staircase. Now $78 (Was $̶8̶7̶) on Tripadvisor: Mercure Hotel Koeln Belfortstrasse, Cologne. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Fine wines are offered in the Vis-à-Vis bar. Our Mercure Hotel Köln City Friesenstraße excists for more than 30 now in the heart of cologne and we hope to they as professional and friendly for much longer as well to welcome you back again. General Manager, Online check-in: Your arrival will be carefully prepared by our team. It was also comforting to see the hotel fully adopt COVID-19 safety measures. 44-48 50670 koeln germany, U 3 4 5 12 15 :  U 3 4 5 12 15 FRIESENPLATZ. We very much appreciate your comments regarding your past stay at the Mercure Hotel Severinshof Koeln City. Gift shop/newspaper shop (Paying) (Nearby). LED televisions come with premium digital channels. This is why the system didn´t give you this points. 13 reviews of Mercure Hotel Friesenstraße Köln City "While I quite like the location of this hotel, I'll probably try out another part of the city next time. Breakfast the next morning was enjoyable with a wide variety of food and drinks to suit all. Good parking under the hotel. This hotel has good location, staff is great but the rooms and decoration are outdated. always return to it, that say more than a lot of Words - we are exstremely satified. I will share your comments with our team. of drinks depending on room category). However, the bed was very uncomfortable - the worse pillows I've ever had in a hotel. We received your comments regarding your stay at our hotel and appreciate the time you have taken to write us. Confirmed reviews ALL, Viktor General Manager, Dear Mr. R., 50676 koeln I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, With kind regards Friendly staff, clean, spatious room, nice beds and on walking distance from the area around Rudolfplatz, Ehrenstrasse and the famous Bermuda Dreieck. Three remarks: perhaps the hotel can be renovated to give fresh look, parking fee per night can be a bit cheaper, and room service need to carefully check the toilet if there is enough tissue paper and hygienic plastic bags. In the beginning it looks small (compare to the one at Mercure Frechen) but there are a lot of more spaces in the built in furniture to store our stuff. So alcohol for hands at entrance and demands to wear mask. Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels. Mercure Hotel Severinshof Köln City We received your comments regarding your stay at our hotel and appreciate the time you have taken to write us. our stage is to promote your restaurant and possibilities of what can be ordered, while we most go out and eat somewhere else in the evenings:-), A.s Every room at the Mercure Hotel Köln City Friesenstraße has a modern bathroom, satellite TV and Wi-Fi. EARLY CHECK IN FROM 10AM (Paying) Need access to your room from 10am on the day of arrival? Business - 19/02/2020 I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your comments are a great help to improve our service and quality and meet our customers’ expectations. I will share your comments with our team. Marc Flasche Street a bit busy but didn't bother at all (and I had a room facing the street). Tania With a stay at Mercure Hotel Köln West in Cologne (Marsdorf), you'll be within a 15-minute drive of RheinEnergieStadion and University of Cologne. Business - 29/02/2020 Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Tom P. TRÖBS Direktor / General Manager Mercure Hotel Köln City Friesenstrasse ________________________________________ Friesenstrasse 44-48 50670 Köln Deutschland ________________________________________ T +49 (221) 1614-0 F +4… E-mail : h5… mercure.com accorhotels.com, Dear "alcm64", we very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. Sincerely, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Families - 17/09/2020 AccorInvest Germany GmbH We only found the price of 24 euros for the breakfast buffet very expensive, so we did not take it. View deals for Mercure Hotel Köln West, including fully refundable rates with free cancellation. Very poor the way the long stay is handle by the hotel, Andi Rome2rio makes travelling from Koelnmesse to Mercure Hotel Köln West, Cologne easy. With kind regards Sehr geehrter Herr K., wir freuen uns, wenn wir Sie bei Ihrem nächsten Aufenthalt in Köln erneut bei uns begrüßen dürfen. If you are looking for a central yet quiet hotel in Cologne, Mercure Hotel Cologne Belfortstrasse is just the place to be. We received your comments regarding your stay at our hotel and appreciate the time you have taken to write us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Stay over for 1 night on our travel from the U.K. to Bavaria. AccorInvest Germany GmbH Severinstr. Direktor, Dear Mr. b., We very much appreciate your comments regarding your past stay at the Mercure Hotel Severinshof Koeln City. Armin Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Upon request, a child below 12 years can sleep in your room for no charge. Sincerely, Tom P. TRÖBS Direktor / General Manager Mercure Hotel Köln City Friesenstrasse ________________________________________ Friesenstrasse 44-48 50670 Köln Deutschland ________________________________________ T +49 (221) 1614-0 F +4… E-mail : h5… mercure.com accorhotels.com, Dear Simon C., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. Marc Flasche Mercure Hotel Severinshof Köln City We received your comments regarding your stay at our hotel and appreciate the time you have taken to write us. Beds feature down comforters and premium bedding. Marc Flasche Cologne cathedral and the main train station are easy to reach on foot, as are the numerous museums and shopping streets of the Rhine metropolis. Anonymous See 578 traveler reviews, 189 candid photos, and great deals for Mercure Hotel Koeln Belfortstrasse, ranked #82 of 279 hotels in Cologne and rated 3.5 of 5 at Tripadvisor. Hrvoje Solo - 12/10/2020 Confirmed reviews ALL, Great location. Marc Flasche It is always a pleasure to receive positive feedback. Thank you for taking the time to tell us about your experience at the Mercure Hotel Severinshof Koeln City. Confirmed reviews ALL, Jos Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We had a good stay. Mercure Hotel Severinshof Köln City The Mercure Köln Friesenstraße’s stylish restaurant features a bright conservatory, and serves German and international food. General Manager, Dear Mr. p., Furniture could use refurbishment... overall ok hotel, Allan L. Friends - 10/10/2020 Confirmed reviews ALL. B. I will most definitely be staying here again on my next visit to Koln. Mercure Hotel Köln West offers 191 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. if one is using the public transport, our room is very quiet. There was a good variety of choices for breakfast. My team and I are looking forward to welcoming you soon. Dear Mr. S., we hope that we have the opportunity of welcoming you again soon at our hotel. It is always a pleasure to receive positive feedback. Business guests enjoy the breakfast. In just a few minutes, you can reach the old town, the famous cathedral, main train station, Lanxess Arena and exhibition center. Business guests enjoy the breakfast. General Manager, Dear Mr. v., I will share your comments with our team. But alas, this Mercure Hotel came to the rescue and lifted some of these "doubts" from my bad experiences. Marc Flasche Friends - 15/03/2020 Well located close to all main lines if public transport in Cologne. Confirmed reviews ALL, Nice hotel with good location and restricted breakfast, Anonymous Customer review rating 4.3/5 2,689 reviews, I can take advantage of the Members' rate, Hotel for travellers looking for local and authentic experiences.